| Feature | Lite | Pro | Devel |
|---|---|---|---|
| Source Code |  |
- | |
| PDF & Excel Export | |
Improved |
Improved |
| Detail Reports | - | |
|
| Caller ID Display | - | |
|
| Realtime Tab View | |
Improved |
Improved |
| Realtime log parsing | - | |
|
| Listen to recordings | - | |
|
| User Access & Levels | - | |
|
| Queue & Agent Dictionary | - | |
|
| Hour Range Selection | - | |
|
| Agent availability reports | - | |
|
| Source Code | |
- | |
| Support and Upgrades | - | $100 p/year, 1st year is free.- | $100 p/year, 1st year is free.- |
| Price | Free | u$s 500.- | u$s 2000.- |
|
|
 |
|
The “Lite” version is GPLv3 licensed. It has a copyright legend in the flash graphics that cannot be removed.
The “Pro” version does not have any copyright notices on the graphics, and the logo can be replaced with your company or customer logo or removed. It also includes one year of free email support and upgrades
The “Devel” version is the exact same as the “Pro” but includes FULL source code, so you can tailor the software to your needs.
The license is perpetual.
Upgrade from the lite to pro version is available from the control panel. You can upgrade at any time.